Delivery & Returns


For UK standard delivery, the charge is £5.95 for orders under £60. But we'll deliver free of charge for all orders over £60. A brilliant excuse to get a few more stems!

You won't need to wait long for your beautiful artificial flowers to reach you... Just 5-7 working days for stem only orders in the UK. Mixed Bunches tend to be delivered within 7-10 days.

International Delivery

It's no problem if you live abroad. We'll deliver pretty much anywhere in the world! Prices start at £10 but we'll provide the exact price at checkout when you enter the delivery address.

The delivery time will depend on your location, but to be safe it's best to allow about 7-10 days for your stems to make the trip.


We're certain that you'll love your gorgeous faux flowers. But if you're not completely happy, we offer a refund or exchange within 14 days of your purchase.

If you do want to return an item, it needs to be unused and in its original condition and packaging. To return your product, simply post it (along with a copy of your original order) to:

Fox Flowers (Returns)

Unit 6 Squires Farm Industrial Estate

Palehouse Common


TN22 5RB

The small print: You'll have to pay your own shipping costs - which are non-refundable - for returning your item. 


Once we've received and inspected your return, we'll email you straight away to let you know.

Provided you're approved, we'll automatically credit your original method of payment. The time it takes to appear in your account will vary, depending on your card issuer.